Private Policy
Faina European Day Spa is devoted to providing great service to all of our clients, guests and visitors of this Web site, including your concerns about privacy. The purpose of this privacy policy is to inform you of what personal information we may collect from you, how we use such information and the choices you have regarding our use of, and your ability to review and correct this information. If, after reviewing this police you have any privacy questions or concerns, please send an email to fainaeuropeanspa@gmail.com or you may contact us at 212-245-6557 directly.
Browsing
All our visitors who browse this website are done through an anonymous basis. Therefore, this website is not configured to collect any information from your computer without your acknowledgment. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. We’re only able to track the Internet domain address from which people visit our website for statistic and analyzing purposes only.
Cookies
Our Web site makes only limited use of “cookie” technology. “Cookies” are strings of text that a Web site transmits to a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. We are aware that “cookies” can be a concern for internet privacy; therefore our Website limits the use of the “Cookie Technology”. Generally, “cookies” are used on our website to remind us of who you are, to customize our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at our sites and to process your orders. If you would prefer not to receive these cookies, you may set your browser to reject the cookies, although doing so may affect your ability to perform certain transactions on our Web site.
Collecting Information
When we need to collect personally identifiable information from you to provide you with a particular service, purchase retail or order on-line gift certificates we will ask you to voluntarily supply us with the information needed to complete your request or order form. This may include but is not limited to your name, shipping/billing address, phone numbers, email addresses, credit card information, birth date or gender. It is completely your choice whether or not to provide such information. However, by choosing to not provide the information requested, you may be unable you to access certain services such as purchasing products or on-line gift certificates on our web site. When purchases are made, we will use your email address or the given email addresses to send confirmations and, if necessary, might use the other information to contact you for help in processing your requests.
This Web site is not intended for minors and we do not knowingly solicit or collect personally identifiable information from minors. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise their access to the web.
Use of Information
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Faina European Spa to serve you better, we may combine information you give us online or in our stores. We may also combine that information with publicly available information and information we receive from other companies we have partnered with. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and offers that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide these providers with the information needed for them to perform these services. We also ask they confirm their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Faina European Spa or to others. We may also disclose your personal information when we believe the law requires it.
Updating and Opt-Out Information
If you prefer not to receive information or would like to update your contact information for Faina European spa please let us know by calling us at 212 245 6557 or by sending an email to fainaeuropeanspa@gmail.com. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive.
It is our intention to only send you email communications that will be useful to you and that you want to receive. At your sole choice, you may join the Email list by providing your name, postal and email address to fainaeuropeanspa@gmail.com. Please note that any requests to remove or update your personal information may take up to 1 week to complete your request.
Policy Changes
In the event we need to change our privacy policy in whole or in part, we will post those changes here. Those changes will go into effect immediately. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted on November 2008.