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Spa is offering remarkable organic products with herbal base.
- Aromatherapy Products
- Products with vitamin C, E, A.
- Glycolic acid Products and products with oxygen
Such brand names as Decleor, Glymed, Shira, Cellex C, and Karen Herzog-oxygen, Bio-Jouvance and many others.
Beautifully wrapped gift certificate available for all occasions.
Gift certificates are available by phone chargeable to your credit card, or online, or at the front desk at the spa.
Products exchanges only. No checks accepted. Prices subject to change. A series cannot be refunded or transferred to another individual. Gift certificates cannot be refunded or transferred to another individual. Services can be exchanged only for equal value. Gift certificates are good for one year from the date of purchase.
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Spa Policy
BOOKING
To ensure your preferred times, we recommend you make reservations several days in advance.
If booking a Spa Package, also consider making arrangements ahead of time.
CANCELLATION POLICY
All single service appointments need to be confirmed 24 hours before that time and date of appointment. We require 48 hours for multiple services and Spa Packages. Groups of 3 or more will be charged a 30% deposit, and the entire group must be confirmed a week prior to their appointment.Cancellation must occur before the time frames listed above.
We provide high quality services with a highly trained staff. Failure to cancel a single service before 24 Hours or 48 Hours for multiple services or a Spa Package, as well as a no shows, will result in the charge of the full fee of the services.
We understand certain situations and events can prevent one from attending their appointment. We try to be reasonable, therefore, a cancellation in the same day will only be charged 50% of the services ONLY if we are not able to fill the time slot. This is because we have to make up for lost business from you and from potential cleints as well as to compensate our wonderful and hardworking staff.
That is why a major credit card is required to secure your appointment.
CORPORATE SPECIALS
Corporate gift programs available.
A wonderful way to show appreciation. Our corporate program can be tailored to fit your needs.
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Spa Etiquette
ARRIVAL & LATENESS
For leisurely enjoyment of your full treatment, please arrive at least 10-15 minutes before your scheduled table time and inform therapists of any medical conditions, pregnancy or medications you are taking.
Please note that your scheduled time is your table time. If you arrive late, you will be charged for the entire session and will only be granted the remainder of the session.
PERSONAL BELONGINGS
Each client is provided a locker to store their things in. The Spa
is not responsible for lost items or items left behind in robes, rooms, and lockers. Therefore, please do not take valuables with you, or keep all jewelry and other items in a safe place in your own bag or in the locker.
CELL PHONES
In order to ensure you are relaxed throughout your servies, and as a courtesy to other patrons, please silence your cell phones or set them on vibrate.
GRATUITIES
Gratuities are accepted in CASH ONLY, and are based upon your satsifaction. If you are happy with the services provided, it is customary to leave 15%-20% (of the full price) tip for the technician or therapist. Gratuities may not be added to gift certificates.
Faina European Spa offers you a private retreat in the heart of Manhattan on 57th Street.
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(212) 245-6557
Home Page
Series of Treatments
Products/Spa Policy & Etiquette